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sears home warranty plumbing coverage A few hours later, I got a call from a repair man saying he was in the area and wanted to know if he could stop by to look at my system. He showed up a half hour later and fixed the problem, we needed a new thermostat. I got a call later that evening from the Sensible people again to make certain we were satisfied. This was pretty much a painless ordeal, something I am not used to considering I have dealt with several othershoddy companies in recent years. I am a new customer with them by my experience thus far has been excellent. Do you need a home warranty for your home in Texas?Look to the Home Service Club for help you with all your home warranty needs.

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Through your home protection plan, you will be assigned a prescreened licensed technician that will come out to service your request. Your home protection plan is essentially the same as your home warranty. This plan specifies the coverage and protection that you’re awarded in the case of a necessary home repair or replacement. When you’re ready to use your home protection plan, you simply contact our Claims Department at 1 888 531 5403 and explain your needs to a customer service representative or submit a claim online. Our customer service center is available 24 hours a day, 7 days a week, 365 days a year. We will connect you with qualified repair professionals in your area. You don’t need to research local contractors or call around for the best pricing when you’re covered by a home protection plan. The repair process is simplified for your convenience. Other than a trade call fee and any applicable deductibles, the cost of repairs are covered. When your service provider arrives to handle the repair, there is nothing more you need to do. If your equipment cannot be repaired, your home protection plan may even cover a full replacement.

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It's common for a company with that many complaints to receive an low rating from BBB, but BBB didn't rank the company. We asked why. A BBB spokeswoman said it was evaluating complaints "right now" to determine if there are any patterns that it should address to the company. The BBB complaints are not isolated. A quick Google search found hundreds of additional complaints, many with similarities to Torine's experience, many citing confusion over the company's name. We asked CCHS to investigate Torine's case. A few hours later, Torine got a call from the repair company, which said it had a long conversation with an HMS rep. The parts were in and an appointment was set for two days later. Torine said then heard from a CCHS senior claims manager, who said she would be handle everything. The manager also discussed the repair cost. The company would give a $325 "gesture discount," but it would still cost $1,000 to cover the repairs.