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home warranty of america class action lawsuit Additional Coverage Options. The following is a list of covered systems and appliances which You have the option to purchase from Select. The following components will only be covered if You advise Select that you wish to add the additional home warranty coverage and Select is in receipt of the additional payment for said coverage. You may purchase the additional for up to thirty 30 days following the Purchase Date of the home warranty coverage but coverage for the additional coverage option will not take effect until payment is received by Select for the additional coverage and the addition coverage will terminate on the Termination Date. 9. 1.

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The warranty had a $100 deductible and cost $769 a year. So when Torine's AC died on May 5, he said he wasn't too concerned. He called for service, but the customer service representative couldn't find a repair company in his area, Torine said. "The warranty claims 'access to a trusted network of more than 40,000 pre screened service professionals,'" Torine said. "But not one in North Jersey?"The days would pass and Torine would call for updates, but the many customer service reps he spoke to couldn't find a company to do the work, he said. At times, he said, it wasn't clear what company was taking his calls. The warranty was marketed as a Sears Home Warranty, and Sears partners with a warranty company named HMS National for the warranty. Some of the reps Torine spoke to identified themselves as Sears, others said they were HMS, and still others said they worked for Cross Country Home Services CCHS. Finally, a repair company was located. "The company made four appointments to come to my house on four different days. They never called or showed up," Torine said.

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This plan specifies the coverage and protection that you’re awarded in the case of a necessary home repair or replacement. When you’re ready to use your home protection plan, you simply contact our Claims Department at 1 888 531 5403 and explain your needs to a customer service representative or submit a claim online. Our customer service center is available 24 hours a day, 7 days a week, 365 days a year. We will connect you with qualified repair professionals in your area. You don’t need to research local contractors or call around for the best pricing when you’re covered by a home protection plan. The repair process is simplified for your convenience. Other than a trade call fee and any applicable deductibles, the cost of repairs are covered. When your service provider arrives to handle the repair, there is nothing more you need to do. If your equipment cannot be repaired, your home protection plan may even cover a full replacement. A home protection plan offers peace of mind throughout the year. You won’t have to worry about steep expenses associated with major repairs or replacements.